PATCHS

FAQ

1. Choose your favorite product

2. Upload your image & pick your custom options on the product page. (Add notes for details in the instructions section)

3. Get a preview of your outline. If Outline approval was included in your cart, you get to make changes to your outline art!

4. Track active production steps and shipping.

5. Receive your product and get ready to record the reaction :)

Easy!

Anything that makes you go “YES, THIS!” — screenshots of your favorite game scenes, characters, or items, photos of your gaming setup, squad mates, or even stuff that’s not game-related but means something special to you. If it’s unique to your story, hit upload! We’ll turn it into awesome hand-drawn outline embroidery that’s totally one-of-a-kind.

We’re super proud to make our products in our China factory. No outsourcing—nope! Dad’s in charge of clothing processing, and Perry personally handles customizing stuff and chatting with customers. Just us, pouring love into every piece for you!

Shipping Info: Transparent timelines on every product page!

Processing: 2–4 business days (handcrafted with care).
Asia-Pacific: 3–7 business days.
Global Standard: 2–3 weeks.
Express (DHL/FedEx): 5–7 business days

Our website only allows 1 attachment to be submitted per item. But you have a few options:

- You can create a collage of your favorite pictures and submit that, or
- You can create a zip file with your images and submit that.

If you want to combine 2 of your photos into one outline (people from one, background from another, for example), just place those specific instructions on the notes of your order.

Free Pre-Production Design Approval (For Now!):Review Perry’s custom design sketch before we start crafting—request changes freely.Note: This service may become paid in the future, so take advantage while it’s on the house!